Information regarding the online dispute resolution system pursuant to Art. 14 section 1 ODR (Online Dispute Resolution):
The European Commission provides consumers with the opportunity to resolve disputes in online commerce in accordance with Art. 14 section 1 ODR (Online Dispute Resolution), on one of the platforms. The platform ( http://ec.europa.eu/consumers/odr ) serves as a place where consumers can try to reach out-of-court settlements. agreements in disputes arising from purchases and contracts for services on the Internet.